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MD-102T00: Microsoft 365 Endpoint Administrator

Last Updated: 04-09-2026

In this comprehensive MD-102T00: Microsoft 365 Endpoint Administrator training, you’ll learn how to deploy, configure, and maintain endpoints to ensure they are secure, compliant, and seamlessly integrated with Microsoft 365 services. The course covers endpoint security, device compliance, policy management, and configuration for remote and hybrid work scenarios.

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Course Prerequisites

  • Basic understanding of Windows 11 and the Microsoft 365 ecosystem.
  • Familiarity with general networking concepts, including IP addressing, DNS, and DHCP.
  • Knowledge of Windows Server administration is beneficial but not mandatory.
  • Prior experience with endpoint security, device management, or working with mobile devices in an enterprise setting is helpful but not required.

Learning Objectives

By the end of the MD-102T00: Microsoft 365 Endpoint Administrator course, you will be able to:

  • Understand the core concepts of Microsoft 365 endpoint management, including its role in device security, compliance, and productivity.
  • Deploy, configure, and manage Microsoft 365 apps on Windows 10/11, MacOS, iOS, and Android devices in a secure environment.
  • Implement security policies for endpoints to protect devices and data from potential threats and vulnerabilities.
  • Leverage Microsoft Intune and Endpoint Manager for mobile device management (MDM) and mobile application management (MAM).
  • Implement device compliance policies to ensure that endpoints meet organizational security and regulatory standards.
  • Configure remote access policies for secure and efficient remote work solutions, including VPN and conditional access.
  • Manage and troubleshoot device enrollment and authentication for seamless integration with Azure Active Directory (Azure AD).
  • Protect data on devices with encryption, data loss prevention (DLP), and data access controls.
  • Understand how to support a hybrid environment by integrating on-premises and cloud-based endpoint management solutions.
  • Implement zero-trust security principles for endpoint devices to ensure secure access, even in remote or hybrid work scenarios.
  • Troubleshoot common endpoint issues and resolve them using Microsoft 365 Endpoint Management tools and best practices.

Target Audience

This course is ideal for:

  • IT professionals looking to become experts in endpoint management and device security within the Microsoft 365 ecosystem.
  • System administrators who need to manage and configure devices across the organization securely.
  • Endpoint administrators interested in gaining in-depth knowledge of device management and security policies.
  • Security professionals who wish to specialize in endpoint security and compliance within the Microsoft environment.
  • Technical support specialists who handle issues related to device management and security within Microsoft 365.
  • IT managers and engineers responsible for overseeing Microsoft 365 devices and endpoints.

Course Modules

Learning Path 1: Prepare infrastructure for devices using Microsoft Intune and Microsoft Entra ID

  • Module 1: Understand endpoint management strategies and Microsoft Intune

  • Module 2: Configure Microsoft Entra ID for device and policy management

  • Module 3: Administer device identity and authentication using Microsoft Entra ID

  • Module 4: Plan and implement device enrollment using Microsoft Intune

  • Module 5: Deploy Windows devices using Windows Autopilot

Learning Path 2: Manage and maintain devices using Microsoft Intune

  • Module 1: Configure device profiles and policy management using Microsoft Intune

  • Module 2: Monitor and maintain devices using Microsoft Intune

  • Module 3: Manage Windows updates and lifecycle using Microsoft Intune

  • Module 4: Troubleshoot device and policy issues using Microsoft Intune

Learning Path 3: Manage applications using Microsoft Intune

  • Module 1: Deploy and manage applications using Microsoft Intune

  • Module 2: Implement application protection and security using Microsoft Intune

  • Module 3: Manage application lifecycle and user experience using Microsoft Intune

  • Module 4: Monitor and optimize application performance using Microsoft Intune

  • Module 5: Manage Enterprise App Catalog applications

Learning Path 4: Protect devices using Microsoft Intune

  • Module 1: Implement endpoint security with Microsoft Defender and Microsoft Intune

  • Module 2: Implement device encryption and security policies using Microsoft Intune

  • Module 3: Implement advanced threat protection using Microsoft Intune and Microsoft Defender

  • Module 4: Enforce compliance and remediate security issues by using Microsoft Intune

  • Module 5: Secure mobile access using Microsoft Tunnel

  • Module 6: Implement Microsoft Cloud PKI

Learning Path 5: Automate and optimize endpoint management using Microsoft Intune

  • Module 1: Automate endpoint management using PowerShell and Microsoft Graph

  • Module 2: Optimize device management using AI and Copilot tools

  • Module 3: Monitor and optimize endpoint performance using Microsoft Intune

Learning Path 6: Support operational excellence and readiness using Microsoft Intune

  • Module 1: Implement reporting and data visibility using Microsoft Intune

  • Module 2: Apply RBAC and admin delegation in Microsoft Intune

  • Module 3: Maintain tenant health and support readiness

Learning Path 7: Extend endpoint capabilities using Microsoft Intune Suite

  • Module 1: Explore Microsoft Intune Suite capabilities

  • Module 2: Implement Remote Help scenarios using Microsoft Intune

  • Module 3: Analyze advanced device signals with Microsoft Intune Suite

  • Module 4: Evaluate Endpoint Privilege Management with Microsoft Intune

Learning Path 8: Deliver cloud-hosted desktops using Azure Virtual Desktop and Windows 365

  • Module 1: Explore Windows 365 for cloud PC deployment

  • Module 2: Configure and manage Windows 365 with Microsoft Intune

  • Module 3: Explore Azure Virtual Desktop

  • Module 4: Integrate Azure Virtual Desktop with Microsoft Intune

Your Course Completion Certificate

Course completion certificate
Industry Certificate

Course FAQs

Previously, Microsoft had MD-100 (Windows 10) and MD-101 (Managing Modern Desktops). These certifications were retired and replaced by MD-102, which combines the skills from both into a single certification focused on modern endpoint management.
The MD-102 certification qualifies you for roles such as: Microsoft 365 Endpoint Administrator IT Support Specialist Desktop Support Engineer Systems Administrator
The difficulty level depends on your experience with Microsoft Intune, Windows deployment, and security configurations. With the right training and practice, passing is achievable.
Yes! While prior IT experience is helpful, MD-102 is beginner-friendly, especially for those interested in IT support, desktop management, and cloud-based endpoint security.
Yes! MD-102 has no prerequisites, but knowledge of Windows administration, Microsoft 365, and basic networking concepts is recommended.
Yes! Cloud360 provides real-world labs with Intune, Microsoft 365, and Windows deployment scenarios.

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