MB-260T00: Microsoft Customer Insights - Data Specialty Training

Last Updated: 04-02-2025

Unlock the power of customer data with Microsoft Customer Insights in the MB-260T00: Data Specialty Training. This course is designed to equip you with the skills needed to harness customer data for actionable insights, improve customer experiences, and drive data-driven decision-making. Learn how to leverage Microsoft Customer Insights to create unified customer profiles, segment your audience effectively, and personalize marketing efforts.

You will explore key features like data integration, entity management, customer segmentation, and AI-powered insights. Whether you're a data analyst, business intelligence professional, or CRM consultant, this training will provide you with the expertise to become a Microsoft Customer Insights Data Specialist, preparing you for the MB-260 certification exam.

Schedule & Fee
Learning Objectives
Prerequisites
Target Audience
Course Modules
FAQs

Schedule	Learners	Course Fee (Incl. of all Taxes)	Register Your Interest
December 22^nd - 25^th 09:00 AM - 05:00 PM (CST) Live Virtual Classroom (Duration : 32 Hours) Guaranteed-to-Run		10% Off $1,280 $1,152 Fast Filling! Hurry Up.
December 27^th - 04^th 09:00 AM - 05:00 PM (CST) Live Virtual Classroom (Duration : 32 Hours)		10% Off $1,280 $1,152
January 05^th - 08^th 09:00 AM - 05:00 PM (CST) Live Virtual Classroom (Duration : 32 Hours)		20% Off $1,280 $1,024
January 10^th - 18^th 09:00 AM - 05:00 PM (CST) Live Virtual Classroom (Duration : 32 Hours)		20% Off $1,280 $1,024
January 12^th - 15^th 09:00 AM - 05:00 PM (CST) Live Virtual Classroom (Duration : 32 Hours)		20% Off $1,280 $1,024
January 19^th - 28^th 06:00 AM - 10:00 PM (CST) Live Virtual Classroom (Duration : 32 Hours)		20% Off $1,280 $1,024
January 26^th - 29^th 09:00 AM - 05:00 PM (CST) Live Virtual Classroom (Duration : 32 Hours) Guaranteed-to-Run		20% Off $1,280 $1,024

Course Prerequisites

Familiarity with CRM systems and basic knowledge of Microsoft Dynamics 365 is helpful but not required.
Basic understanding of data management, data integration, and analytics.
Prior experience with data platforms like Azure or Power BI is beneficial but not mandatory.
This course is suitable for professionals interested in customer data analysis and those who want to develop expertise in Microsoft Customer Insights.

Learning Objectives

By the end of this course, you will be able to:

Configure and integrate various data sources into Microsoft Customer Insights to create a unified customer profile.
Manage customer data effectively by using entity management, data mapping, and data transformations within Customer Insights.
Segment customers based on attributes, behaviors, and predictive analytics to drive personalized marketing campaigns.
Leverage AI-powered insights within Customer Insights to gain deeper customer understanding and predict future behavior.
Create and manage personalized customer experiences through targeted communication and campaigns using Customer Insights data.
Integrate Customer Insights with other Microsoft Dynamics 365 applications, including Marketing and Sales, for seamless customer relationship management.
Prepare for the MB-260 certification exam with comprehensive exercises, hands-on labs, and review of core concepts in Microsoft Customer Insights.

Target Audience

This course is ideal for:

Data Analysts and Business Intelligence Professionals who want to understand how to leverage customer data to drive business decisions and improve customer experiences.
CRM Consultants looking to specialize in Customer Insights and data integration within Microsoft Dynamics 365.
Marketing Professionals seeking to gain insights from customer data to optimize segmentation and personalization strategies.
Data Engineers and Solution Architects interested in integrating Customer Insights into broader data platforms.
Individuals preparing for the MB-260 certification exam to become a certified Microsoft Customer Insights Data Specialist.

Course Modules

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The training, courseware, and lab experience were insightful and valuable. Keep up the great work and learning experience!

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The instructor was so knowledgeable & humble. Rare to find someone so confident but so down to earth these days. So appreciative to him.”

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Course: AZ-700: Designing and Implementing Microsoft Azure Networking Solutions
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Instructor is experienced and knowledgeable in guiding.

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