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MS-102T00: Microsoft 365 Administrator

Last Updated: 24-06-2026

The MS-102: Microsoft 365 Administrator course is a comprehensive training program designed for IT professionals who want to master the management and security of Microsoft 365 services. This course prepares you for the Microsoft Certified: Microsoft 365 Administrator Associate certification and provides real-world expertise in managing enterprise cloud environments.

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Course Prerequisites

What You Need to Know Before Taking This Course

  • Basic Knowledge of Microsoft 365: Familiarity with Microsoft 365 apps and services (like Exchange, SharePoint, and Teams) will be helpful but not mandatory.
  • Experience with Cloud Services: Understanding cloud-based solutions and administration (such as Azure or Office 365) is useful but not required.
  • Basic IT & Networking Knowledge: General understanding of IT infrastructure, DNS, networking, and security will improve your learning experience.
  • MS-900 or Equivalent: While not required, prior completion of the MS-900: Microsoft 365 Fundamentals course is recommended for those new to Microsoft 365.

Learning Objectives

The MS-102: Microsoft 365 Administrator course prepares you to manage and secure Microsoft 365 environments at a deep level. You will learn how to configure, administer, and support core services such as Exchange Online, SharePoint Online, and Microsoft Teams, as well as manage identities with Azure Active Directory. This course also focuses on managing security and compliance, including implementing multi-factor authentication (MFA), setting up data loss prevention (DLP), and protecting organizational data.

Throughout the course, you will gain hands-on experience with Microsoft 365 tools and best practices, helping you develop the skills to pass the MS-102 certification exam. By the end, you’ll be fully equipped to manage Microsoft 365 services, configure and secure collaboration platforms, and implement effective strategies for enterprise-grade solutions.

Target Audience

Who Should Take This Course?

  • IT Professionals: Those working in system administration or support roles who want to manage Microsoft 365 environments effectively.
  • Microsoft 365 Administrators: Individuals responsible for the setup, management, and security of Microsoft 365 services in an organization.
  • Microsoft Certified Professionals: Those aiming for the MS-102 certification to validate their skills as a Microsoft 365 Administrator.
  • IT Consultants: Professionals who advise businesses on implementing, managing, and securing Microsoft 365 services.
  • Enterprise Administrators: Admins managing hybrid environments or complex Microsoft 365 infrastructures, including Exchange, SharePoint, and Teams.

Course Modules

Learning Path 1: Configure your Microsoft 365 tenant

  • Module 1: Configure your Microsoft 365 experience

  • Module 2: Manage users, licenses, guests, and contacts in Microsoft 365

  • Module 3: Manage groups in Microsoft 365

  • Module 4: Add a custom domain in Microsoft 365

  • Module 5: Configure client connectivity to Microsoft 365


Learning Path 2: Manage your Microsoft 365 tenant

  • Module 1: Manage permissions, roles, and role groups in Microsoft 365

  • Module 2: Manage tenant health and services in Microsoft 365

  • Module 3: Deploy Microsoft 365 Apps for enterprise

  • Module 4: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights


Learning Path 3: Implement identity synchronization

  • Module 1: Explore identity synchronization

  • Module 2: Prepare for identity synchronization to Microsoft 365

  • Module 3: Implement directory synchronization tools

  • Module 4: Manage synchronized identities


Learning Path 4: Manage identity and access in Microsoft 365

  • Module 1: Examine threat vectors and data breaches

  • Module 2: Explore the Zero Trust security model

  • Module 3: Manage secure user access in Microsoft 365

  • Module 4: Explore security solutions in Microsoft Defender XDR

  • Module 5: Examine Microsoft Secure Score

  • Module 6: Examine Privileged Identity Management in Microsoft Entra ID

  • Module 7: Examine Microsoft Entra ID Protection


Learning Path 5: Manage your security services in Microsoft Defender XDR

  • Module 1: Examine Exchange Online Protection

  • Module 2: Examine Microsoft Defender for Office 365

  • Module 3: Manage Safe Attachments

  • Module 4: Manage Safe Links


Learning Path 6: Implement threat protection by using Microsoft Defender XDR

  • Module 1: Explore threat intelligence in Microsoft Defender XDR

  • Module 2: Implement app protection by using Microsoft Defender for Cloud Apps

  • Module 3: Implement endpoint protection by using Microsoft Defender for Endpoint

  • Module 4: Implement threat protection by using Microsoft Defender for Office 365


Learning Path 7: Explore data governance in Microsoft 365

  • Module 1: Examine data governance solutions in Microsoft Purview

  • Module 2: Explore data management practices in Microsoft 365

  • Module 3: Explore retention in Microsoft 365


Learning Path 8: Implement compliance in Microsoft 365

  • Module 1: Explore compliance in Microsoft 365

  • Module 2: Implement Microsoft Purview Insider Risk Management

  • Module 3: Implement Microsoft Purview Implementation Barriers

  • Module 4: Explore Microsoft Purview Data Loss Prevention

  • Module 5: Implement Microsoft Purview Data Loss Prevention


Learning Path 9: Manage compliance in Microsoft 365

  • Module 1: Implement data classification of sensitive information

  • Module 2: Explore sensitivity labels

  • Module 3: Implement sensitivity labels

Course FAQs

Yes. Approximately 40% to 50% of the course is dedicated to practical labs. Every student gets a dedicated tenant to configure Entra ID, Defender, and Purview policies.
Yes. For private groups or one on one training, we can skip or shorten irrelevant modules (e.g., reducing hybrid Active Directory sync if you are 100% cloud-native) and shift that time to deeper security or compliance deep-dives.
It centralizes your tenant control. Instead of relying on siloed admins for security, identity, and compliance, MS-102 trains your team to manage the entire Microsoft 365 estate under unified security guidelines, reducing data leaks and misconfigurations.
Only a modern web browser and a stable internet connection. All lab environments are hosted entirely in the cloud, so students do not need high-spec laptops or local virtual machines.
Experience breeds habits, but not always best practices. This training exposes seasoned admins to modern infrastructure updates, advanced automation via Microsoft Graph/PowerShell, and hidden security features they might be missing in day-to-day firefighting.

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