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MS-102T00: Microsoft 365 Administrator

Last Updated: 20-06-2025

The MS-102: Microsoft 365 Administrator course is a comprehensive training program designed for IT professionals who want to master the management and security of Microsoft 365 services. This course prepares you for the Microsoft Certified: Microsoft 365 Administrator Associate certification and provides real-world expertise in managing enterprise cloud environments.

You’ll gain hands-on experience with key Microsoft 365 services including Exchange Online, SharePoint, Microsoft Teams, and Azure Active Directory. Learn how to manage users, licenses, identities, security and compliance features, and troubleshoot system issues across the Microsoft 365 ecosystem.

Whether you're preparing for the MS-102 certification exam or aiming to advance your career as a Microsoft 365 Administrator, this course offers the essential skills and confidence to succeed in today’s cloud-first IT landscape.

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Schedule Learners Course Fee (Incl. of all Taxes) Register Your Interest
December 22nd - 26th
09:00 AM - 05:00 PM (CST)
Live Virtual Classroom (Duration : 40 Hours)
Guaranteed-to-Run
10% Off
$800
$720
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January 03rd - 17th
09:00 AM - 05:00 PM (CST)
Live Virtual Classroom (Duration : 40 Hours)
20% Off
$800
$640
January 05th - 09th
09:00 AM - 05:00 PM (CST)
Live Virtual Classroom (Duration : 40 Hours)
20% Off
$800
$640
January 12th - 16th
09:00 AM - 05:00 PM (CST)
Live Virtual Classroom (Duration : 40 Hours)
20% Off
$800
$640
January 19th - 30th
06:00 AM - 10:00 PM (CST)
Live Virtual Classroom (Duration : 40 Hours)
20% Off
$800
$640
January 26th - 30th
09:00 AM - 05:00 PM (CST)
Live Virtual Classroom (Duration : 40 Hours)
Guaranteed-to-Run
20% Off
$800
$640

Course Prerequisites

What You Need to Know Before Taking This Course

  • Basic Knowledge of Microsoft 365: Familiarity with Microsoft 365 apps and services (like Exchange, SharePoint, and Teams) will be helpful but not mandatory.
  • Experience with Cloud Services: Understanding cloud-based solutions and administration (such as Azure or Office 365) is useful but not required.
  • Basic IT & Networking Knowledge: General understanding of IT infrastructure, DNS, networking, and security will improve your learning experience.
  • MS-900 or Equivalent: While not required, prior completion of the MS-900: Microsoft 365 Fundamentals course is recommended for those new to Microsoft 365.

Learning Objectives

The MS-102: Microsoft 365 Administrator course prepares you to manage and secure Microsoft 365 environments at a deep level. You will learn how to configure, administer, and support core services such as Exchange Online, SharePoint Online, and Microsoft Teams, as well as manage identities with Azure Active Directory. This course also focuses on managing security and compliance, including implementing multi-factor authentication (MFA), setting up data loss prevention (DLP), and protecting organizational data.

Throughout the course, you will gain hands-on experience with Microsoft 365 tools and best practices, helping you develop the skills to pass the MS-102 certification exam. By the end, you’ll be fully equipped to manage Microsoft 365 services, configure and secure collaboration platforms, and implement effective strategies for enterprise-grade solutions.

Target Audience

Who Should Take This Course?

  • IT Professionals: Those working in system administration or support roles who want to manage Microsoft 365 environments effectively.
  • Microsoft 365 Administrators: Individuals responsible for the setup, management, and security of Microsoft 365 services in an organization.
  • Microsoft Certified Professionals: Those aiming for the MS-102 certification to validate their skills as a Microsoft 365 Administrator.
  • IT Consultants: Professionals who advise businesses on implementing, managing, and securing Microsoft 365 services.
  • Enterprise Administrators: Admins managing hybrid environments or complex Microsoft 365 infrastructures, including Exchange, SharePoint, and Teams.

Course Modules

Learning Path 1: Configure your Microsoft 365 tenant

  • Module 1: Configure your Microsoft 365 experience

  • Module 2: Manage users, licenses, guests, and contacts in Microsoft 365

  • Module 3: Manage groups in Microsoft 365

  • Module 4: Add a custom domain in Microsoft 365

  • Module 5: Configure client connectivity to Microsoft 365


Learning Path 2: Manage your Microsoft 365 tenant

  • Module 1: Manage permissions, roles, and role groups in Microsoft 365

  • Module 2: Manage tenant health and services in Microsoft 365

  • Module 3: Deploy Microsoft 365 Apps for enterprise

  • Module 4: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights


Learning Path 3: Implement identity synchronization

  • Module 1: Explore identity synchronization

  • Module 2: Prepare for identity synchronization to Microsoft 365

  • Module 3: Implement directory synchronization tools

  • Module 4: Manage synchronized identities


Learning Path 4: Manage identity and access in Microsoft 365

  • Module 1: Examine threat vectors and data breaches

  • Module 2: Explore the Zero Trust security model

  • Module 3: Manage secure user access in Microsoft 365

  • Module 4: Explore security solutions in Microsoft Defender XDR

  • Module 5: Examine Microsoft Secure Score

  • Module 6: Examine Privileged Identity Management in Microsoft Entra ID

  • Module 7: Examine Microsoft Entra ID Protection


Learning Path 5: Manage your security services in Microsoft Defender XDR

  • Module 1: Examine Exchange Online Protection

  • Module 2: Examine Microsoft Defender for Office 365

  • Module 3: Manage Safe Attachments

  • Module 4: Manage Safe Links


Learning Path 6: Implement threat protection by using Microsoft Defender XDR

  • Module 1: Explore threat intelligence in Microsoft Defender XDR

  • Module 2: Implement app protection by using Microsoft Defender for Cloud Apps

  • Module 3: Implement endpoint protection by using Microsoft Defender for Endpoint

  • Module 4: Implement threat protection by using Microsoft Defender for Office 365


Learning Path 7: Explore data governance in Microsoft 365

  • Module 1: Examine data governance solutions in Microsoft Purview

  • Module 2: Explore data management practices in Microsoft 365

  • Module 3: Explore retention in Microsoft 365


Learning Path 8: Implement compliance in Microsoft 365

  • Module 1: Explore compliance in Microsoft 365

  • Module 2: Implement Microsoft Purview Insider Risk Management

  • Module 3: Implement Microsoft Purview Implementation Barriers

  • Module 4: Explore Microsoft Purview Data Loss Prevention

  • Module 5: Implement Microsoft Purview Data Loss Prevention


Learning Path 9: Manage compliance in Microsoft 365

  • Module 1: Implement data classification of sensitive information

  • Module 2: Explore sensitivity labels

  • Module 3: Implement sensitivity labels

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