MS-102T00: Microsoft 365 Administrator

Course Prerequisites

• Basic understanding of Microsoft 365 and general cloud computing concepts.
• Familiarity with Windows Server, Active Directory, networking, and security fundamentals will be helpful.
• Experience with Microsoft 365 apps like Outlook, OneDrive, and Teams is beneficial but not required.
• While the course does not require prior Microsoft 365 Administrator certification, having a basic understanding of Office 365 can be useful.

Learning Objectives

By the end of the MS-102T00: Microsoft 365 Administrator course, you will be able to:

1. Manage Microsoft 365 subscriptions and service health, including billing, licenses, and tenant configurations.
2. Set up and configure Microsoft 365 services such as Exchange Online, SharePoint Online, and OneDrive for Business.
3. Implement security and compliance measures in Microsoft 365, including data loss prevention (DLP), encryption, and multi-factor authentication (MFA).
4. Manage user accounts, groups, and roles within Azure Active Directory (Azure AD).
5. Administer Microsoft Teams environments, including user management, channel creation, and configuration of collaboration settings.
6. Deploy and manage Windows 10/11 devices within Microsoft 365, including device configuration and compliance policies through Intune.
7. Implement Azure Active Directory (Azure AD) for identity management, including SSO (Single Sign-On) and identity protection.
8. Monitor and troubleshoot Microsoft 365 services to ensure smooth operation and resolve issues related to user access, performance, and service health.
9. Implement backup and recovery strategies for Microsoft 365 data using tools such as SharePoint Online Backup, OneDrive for Business backup, and Exchange Online backup.
10. Ensure compliance with legal and regulatory requirements by configuring Microsoft 365 Compliance Center features such as Retention Policies, eDiscovery, and audit logs.
11. Configure Hybrid environments integrating Microsoft 365 with on-premises infrastructures, including Exchange Hybrid and Azure AD Connect.

Target Audience

This course is ideal for:

• IT professionals, system administrators, and IT support specialists responsible for administering and managing Microsoft 365 services.
• Network administrators and cloud engineers looking to deepen their expertise in Microsoft 365 environments.
• IT managers or consultants seeking to implement Microsoft 365 solutions across their organization.
• Individuals aiming to pursue Microsoft 365 Administrator certification and expand their career in IT administration.
• Anyone looking to gain expertise in Microsoft Teams, Exchange Online, SharePoint, and other Microsoft 365 services.