MS-721: Collaboration Communications Systems Engineer

Course Prerequisites

What You Need to Know Before Taking This Course

• Basic Understanding of IT Infrastructure: Familiarity with networking, cloud solutions, and system administration will help you grasp the course material more effectively.
• Experience with Microsoft 365: Prior experience with Microsoft Teams or Office 365 is beneficial but not mandatory.
• Understanding of Communication Systems: Basic knowledge of communication technologies such as voice, video, and messaging systems is helpful, but the course starts with foundational concepts.
• Willingness to Learn: A keen interest in communication technologies and collaboration tools in a cloud-based environment.

Learning Objectives

The MS-721: Collaboration Communications Systems Engineer course offers a comprehensive guide to the design, deployment, and management of Microsoft collaboration solutions, including Microsoft Teams, voice services, and conferencing. You’ll learn how to set up collaboration platforms for organizations of all sizes, integrate communication technologies with other Microsoft 365 services, and troubleshoot common issues that arise in communication systems. The course prepares you for the MS-721 certification exam, providing you with in-depth knowledge and practical experience in the world of collaboration engineering.

By the end of the course, you will have the skills necessary to manage communication platforms, support hybrid work environments, and provide effective solutions for modern enterprises using Microsoft collaboration tools.

Target Audience

Who Should Take This Course?

• IT Professionals: Individuals responsible for deploying and managing communication systems in organizations using Microsoft 365 and Microsoft Teams.
• Collaboration Engineers: Those looking to specialize in the design, implementation, and support of Microsoft Teams and other collaboration platforms.
• System Administrators: IT administrators who want to optimize, troubleshoot, and maintain collaboration solutions and unified communications infrastructure.
• Aspirants for MS-721 Certification: Anyone preparing for the MS-721 certification exam to validate their skills in collaboration systems.
• Technical Consultants: Consultants who advise businesses on the implementation of Microsoft collaboration and communication solutions.