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MS-900: Microsoft 365 Fundamentals

Last Updated: 24-06-2026

The MS-900T01-A: Microsoft 365 Fundamentals course provides a comprehensive introduction to Microsoft 365, the productivity and collaboration suite that powers businesses worldwide. This course covers core Microsoft 365 services including cloud concepts, productivity tools, security, compliance, and pricing models. It is ideal for individuals looking to build foundational knowledge of Microsoft 365 to prepare for a career in IT administration, support, or consulting. 

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Course Prerequisites

  • Basic knowledge of IT concepts, including familiarity with the internet, cloud computing, and basic networking.
  • Familiarity with Microsoft Windows operating systems and general productivity software (e.g., Microsoft Office) is helpful but not required.
  • No prior experience with Microsoft 365 is needed, as this course is designed for beginners.

Learning Objectives

By the end of the MS-900T01-A: Microsoft 365 Fundamentals course, you will be able to:

  • Understand the basic concepts of cloud computing, including the benefits and key differences between cloud and on-premises solutions.
  • Gain an overview of Microsoft 365 services, including Office 365, Windows 10/11, Enterprise Mobility + Security (EMS), and Azure Active Directory (Azure AD).
  • Describe the features and benefits of Microsoft 365 tools for collaboration, including Microsoft Teams, SharePoint, OneDrive, and Outlook.
  • Understand Microsoft 365 subscription plans, pricing models, and licensing options available to businesses of all sizes.
  • Learn how Microsoft 365 helps organizations enhance security, compliance, and data privacy with built-in features such as Azure Information Protection and Advanced Threat Protection.
  • Explore the role of Azure Active Directory (Azure AD) in user management, identity protection, and single sign-on (SSO) across Microsoft 365 apps.
  • Understand Microsoft 365 management and support tools, including the Microsoft 365 Admin Center and Security & Compliance Center.
  • Identify the key advantages of adopting Microsoft 365 over traditional on-premises solutions, such as flexibility, scalability, and cost-effectiveness.
  • Discuss Microsoft 365 roadmap features and future innovations in cloud computing.
  • Understand how Microsoft 365 integrates with other Microsoft cloud services such as Microsoft Azure and Power Platform.

Target Audience

This course is ideal for:

  • IT professionals who are new to Microsoft 365 and want to understand its basic functionalities and services.
  • Business decision-makers, such as CIOs, IT managers, and business owners who need to gain foundational knowledge of Microsoft 365 to make informed decisions.
  • Non-technical users who want to understand how Microsoft 365 can improve productivity, collaboration, and security within their organization.
  • Consultants, system administrators, or technical specialists who aim to expand their skillset to include Microsoft 365 fundamentals.
  • Students or individuals entering the field of cloud computing and enterprise software looking to gain a solid understanding of Microsoft 365.

Course Modules

Module 1: Cloud Concepts & Microsoft 365 Services Overview

1.1 Understanding Cloud Computing

  • Cloud Computing Models (IaaS, PaaS, SaaS)
  • Public, Private, and Hybrid Clouds
  • Benefits of Cloud Computing (Scalability, Cost-Effectiveness, Security)

1.2 Microsoft 365 Overview

  • Microsoft 365 vs. Office 365
  • Microsoft 365 Plans and Licensing (Business, Enterprise, Education)
  • Core Microsoft 365 Services (Teams, Exchange, SharePoint, OneDrive, Intune)

Module 2: Microsoft 365 Core Services & Productivity Solutions

2.1 Productivity and Collaboration Tools

  • Microsoft Teams (Meetings, Chat, Collaboration)
  • SharePoint Online (Sites, Document Management)
  • OneDrive for Business (Cloud Storage, File Sharing)
  • Exchange Online (Email, Calendar, Contacts)

2.2 Business Applications in Microsoft 365

  • Microsoft Viva (Employee Experience Platform)
  • Microsoft Loop and Fluid Components
  • Microsoft Power Platform (Power BI, Power Apps, Power Automate)

Module 3: Microsoft 365 Security, Compliance, and Identity

3.1 Security & Compliance in Microsoft 365

  • Microsoft Defender (Defender for Office 365, Endpoint, Identity, Cloud Apps)
  • Compliance Manager and Data Loss Prevention (DLP)
  • Information Protection (Azure Information Protection, Sensitivity Labels)

3.2 Identity and Access Management

  • Azure Active Directory (Azure AD) Basics
  • Multi-Factor Authentication (MFA)
  • Conditional Access and Role-Based Access Control (RBAC)

Module 4: Microsoft 365 Licensing, Pricing, and Support

4.1 Microsoft 365 Subscription and Licensing

  • Understanding Microsoft 365 Licensing Models (F1, E3, E5, Business Premium)
  • Billing and Cost Management (CSP, EA, Direct Purchase)

4.2 Microsoft 365 Support Options

  • Microsoft Support Plans and Service Level Agreements (SLAs)
  • Self-Service Support (Microsoft Learn, Tech Community, Admin Center)

 

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