MS-203T00: Microsoft 365 Messaging

Course Prerequisites

• Familiarity with Microsoft 365 concepts, including Exchange Online, Outlook, and Microsoft Teams.
• Basic knowledge of Active Directory and Windows Server administration.
• Understanding of networking fundamentals and email protocols like SMTP, IMAP, and POP3.
• Prior experience with Exchange Server and Microsoft 365 services (such as MS-100: Microsoft 365 Identity and Services) will be helpful.
• Familiarity with PowerShell for administering Microsoft 365 environments.

Learning Objectives

By the end of the MS-203T00: Microsoft 365 Messaging course, you will be able to:

1. Configure and manage Exchange Online, including creating and managing mailboxes, shared mailboxes, and resource mailboxes.
2. Plan and configure mail flow to ensure proper delivery of email messages both internally and externally across your Microsoft 365 environment.
3. Set up and manage anti-malware and anti-spam policies, ensuring the security of your messaging system.
4. Configure and manage message compliance policies, such as Data Loss Prevention (DLP), Retention, and eDiscovery in Exchange Online.
5. Implement and manage hybrid Exchange environments, ensuring seamless coexistence between on-premises Exchange and Exchange Online.
6. Troubleshoot common mail flow issues, including message delivery failures, and resolve permission-related issues in Exchange Online.
7. Implement and manage client access settings for secure Outlook and Exchange client configuration.
8. Design and implement message archiving strategies, ensuring proper retention and access to archived messages.
9. Use Microsoft 365 admin center and PowerShell for advanced configuration and automation of Exchange Online tasks.
10. Understand how to configure and manage mail routing and connectors to ensure a seamless email experience across hybrid or cloud-only Exchange environments.
11. Ensure security and compliance of email messages with built-in tools like Exchange Online Protection (EOP) and Microsoft Defender for Office 365.
12. Prepare for troubleshooting and support in Exchange Online environments, including diagnostic tools and error resolution techniques.

Target Audience

This course is ideal for:

• IT professionals responsible for managing and securing Microsoft 365 messaging platforms, including Exchange Online.
• Messaging administrators who need to deploy, configure, and maintain email systems in Microsoft 365.
• System administrators who oversee hybrid environments and want to ensure smooth integration between on-premises Exchange and Exchange Online.
• Security professionals who are responsible for ensuring email security, compliance, and data protection within Microsoft 365 messaging services.
• Exchange administrators looking to enhance their knowledge of cloud-based messaging systems and hybrid setups.
• Support engineers responsible for troubleshooting Exchange Online, mail flow issues, and user mailbox configurations.