The MS-4017: Manage and Extend Microsoft 365 Copilot course is designed for IT professionals, admins, and enterprise solution architects who want to effectively manage and extend the capabilities of Microsoft 365 Copilot. This course will provide you with the skills and knowledge necessary to seamlessly integrate and customize Copilot in your organization’s Microsoft 365 environment to enhance productivity and optimize user experiences.
In this comprehensive training, you will learn how to configure, manage, and extend the Microsoft 365 Copilot to meet specific business needs, create custom workflows, and implement security and compliance policies. By the end of the course, you will be equipped to leverage AI-powered Copilot features to enhance collaboration, improve decision-making, and empower your workforce with cutting-edge productivity tools.
Basic understanding of Microsoft 365 and core services such as Exchange, SharePoint, and Teams.
Familiarity with Microsoft Power Platform and Power Automate for creating workflows and automations.
Experience with Azure Active Directory and user management is beneficial.
No prior experience with Copilot is required, but familiarity with Microsoft productivity tools is recommended.
Learning Objectives
By the end of the MS-4017: Manage and Extend Microsoft 365 Copilot course, you will be able to:
Understand the features and capabilities of Microsoft 365 Copilot and how it integrates with Microsoft 365 apps such as Word, Excel, Teams, and PowerPoint.
Configure Microsoft 365 Copilot settings to meet organizational needs and enhance productivity, collaboration, and AI-driven support across your business.
Extend Microsoft 365 Copilot by integrating it with other Microsoft tools like Power BI, Power Automate, and SharePoint to create customized solutions.
Create custom workflows and automate processes using Copilot’s AI features to improve decision-making and efficiency across departments.
Manage security and compliance settings to ensure that Microsoft 365 Copilot adheres to organizational policies and regulatory standards.
Monitor and troubleshoot Copilot functionalities, ensuring seamless user experiences and resolving any issues that may arise.
Integrate Copilot with Microsoft Teams, Outlook, and other Microsoft 365 services for enhanced communication and collaboration across teams.
Enable customized data insights using Copilot to drive smarter business decisions and optimize team performance.
Implement Copilot’s AI features to assist with document drafting, data insights, meeting summaries, and more, streamlining workflows and reducing manual work.
Prepare your organization for the future of AI in Microsoft 365 by leveraging Copilot’s features for better productivity, smarter collaboration, and empowered employees.
Target Audience
This course is ideal for:
Microsoft 365 administrators and enterprise IT administrators who manage and configure Microsoft 365 services and are looking to extend Copilot functionalities.
Solution architects who need to design and implement custom workflows or integrations with Microsoft 365 Copilot.
Business leaders and power users seeking to understand the potential of Microsoft 365 Copilot and how to integrate it into their organization's daily operations.
Security and compliance managers who are responsible for managing Copilot’s usage within organizational security and compliance guidelines.
Developers interested in extending the capabilities of Microsoft 365 Copilot through customizations and integrations with other Microsoft 365 tools.
Course Modules
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What Our Learners Are Saying
The training, courseware, and lab experience were insightful and valuable. Keep up the great work and
learning experience!
Nitish A. Anand – Accenture
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Date: 15th Jan 2025
The instructor was professional and very content.
Justine Daudi Mlimbilah – Bank of Africa, Tanzania
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Date: 20th Dec 2024
The instructor was so knowledgeable & humble. Rare to find someone so confident but so down to earth these
days. So appreciative to him.”
Mohd. Hassan – Ministry of Finance, UAE
Course: AZ-700: Designing and Implementing Microsoft Azure Networking Solutions
Date: 31st July 2024
Instructor is experienced and knowledgeable in guiding.
Dharshini Mahalaxmi – Dr. MGR Education and Research Institute, Chennai, India
Course: SC-300: Microsoft Identity and Access Administrator
Date: 4th May 2024
