MS-4017: Manage and Extend Microsoft 365 Copilot

Course Prerequisites

• Basic understanding of Microsoft 365 and core services such as Exchange, SharePoint, and Teams.
• Familiarity with Microsoft Power Platform and Power Automate for creating workflows and automations.
• Experience with Azure Active Directory and user management is beneficial.
• No prior experience with Copilot is required, but familiarity with Microsoft productivity tools is recommended.

Learning Objectives

By the end of the MS-4017: Manage and Extend Microsoft 365 Copilot course, you will be able to:

1. Understand the features and capabilities of Microsoft 365 Copilot and how it integrates with Microsoft 365 apps such as Word, Excel, Teams, and PowerPoint.
2. Configure Microsoft 365 Copilot settings to meet organizational needs and enhance productivity, collaboration, and AI-driven support across your business.
3. Extend Microsoft 365 Copilot by integrating it with other Microsoft tools like Power BI, Power Automate, and SharePoint to create customized solutions.
4. Create custom workflows and automate processes using Copilot’s AI features to improve decision-making and efficiency across departments.
5. Manage security and compliance settings to ensure that Microsoft 365 Copilot adheres to organizational policies and regulatory standards.
6. Monitor and troubleshoot Copilot functionalities, ensuring seamless user experiences and resolving any issues that may arise.
7. Integrate Copilot with Microsoft Teams, Outlook, and other Microsoft 365 services for enhanced communication and collaboration across teams.
8. Enable customized data insights using Copilot to drive smarter business decisions and optimize team performance.
9. Implement Copilot’s AI features to assist with document drafting, data insights, meeting summaries, and more, streamlining workflows and reducing manual work.
10. Prepare your organization for the future of AI in Microsoft 365 by leveraging Copilot’s features for better productivity, smarter collaboration, and empowered employees.

Target Audience

This course is ideal for:

• Microsoft 365 administrators and enterprise IT administrators who manage and configure Microsoft 365 services and are looking to extend Copilot functionalities.
• Solution architects who need to design and implement custom workflows or integrations with Microsoft 365 Copilot.
• Business leaders and power users seeking to understand the potential of Microsoft 365 Copilot and how to integrate it into their organization's daily operations.
• Security and compliance managers who are responsible for managing Copilot’s usage within organizational security and compliance guidelines.
• Developers interested in extending the capabilities of Microsoft 365 Copilot through customizations and integrations with other Microsoft 365 tools.