MS-700T00-A: Managing Microsoft Teams

Course Prerequisites

• Basic understanding of Microsoft 365 and cloud computing concepts.
• Familiarity with Microsoft Teams as an end user (sending messages, making calls, attending meetings).
• Some experience with Windows Server, Active Directory, Exchange Online, and networking concepts is helpful.
• No formal experience in Microsoft Teams administration is required, though knowledge of Microsoft 365 applications will be beneficial.

Learning Objectives

By the end of the MS-700T00-A: Managing Microsoft Teams course, you will be able to:

1. Configure Microsoft Teams settings and manage teams lifecycle from creation to deletion.
2. Set up and manage Teams and channels, including configuring permissions, settings, and templates for effective collaboration.
3. Manage user roles and permissions in Teams, including administrator, team owner, and member roles.
4. Configure and manage meetings in Microsoft Teams, including setting up live events, meeting policies, and Teams meeting features like scheduling and meeting recording.
5. Configure calling solutions in Teams, including direct routing, calling plans, and audio conferencing.
6. Monitor and troubleshoot Microsoft Teams performance, including resolving issues related to connectivity, media quality, and device management.
7. Implement security and compliance policies in Teams, including data retention, eDiscovery, and information barriers.
8. Manage Teams devices including Teams Rooms devices, headsets, and peripherals.
9. Implement guest access and external collaboration policies to allow secure communication with users outside your organization.
10. Administer Teams apps and integrations, including third-party apps, bots, and connectors, to enhance team productivity and collaboration.
11. Troubleshoot common Teams issues, such as user profile problems, meeting connectivity, and chat/message delivery failures.

Target Audience

This course is ideal for:

• IT administrators, system administrators, and collaboration managers responsible for managing Microsoft Teams environments within their organizations.
• Microsoft Teams users who want to deepen their understanding of the platform’s advanced features and management capabilities.
• Consultants and cloud specialists looking to implement or optimize Microsoft Teams in client environments.
• Technical decision-makers, such as IT managers and business leaders, interested in streamlining communication and collaboration across their organization using Microsoft Teams.
• Individuals pursuing MS-700 certification or looking to gain expertise in managing Microsoft Teams environments.