MS-721T00: Collaboration Communications Systems Engineer

Course Prerequisites

• Strong understanding of Microsoft 365 services, particularly Microsoft Teams, Skype for Business, and Exchange.
• Basic knowledge of Active Directory and Azure Active Directory.
• Familiarity with networking fundamentals such as IP addressing, routing, and DNS.
• Prior experience with Microsoft Teams or Skype for Business management is recommended.
• A working understanding of hybrid cloud environments and on-premises infrastructure integration.

Learning Objectives

By the end of the MS-721T00: Collaboration Communications Systems Engineer course, you will be able to:

1. Design and implement collaboration communications solutions using Microsoft 365, including Microsoft Teams, Skype for Business, and Exchange.
2. Plan and configure hybrid communications environments, integrating on-premises solutions with Microsoft Teams and Skype for Business online.
3. Configure and manage calling solutions for Teams, including direct routing, calling plans, and PSTN integration.
4. Implement secure communication policies within Microsoft Teams and Exchange, including security settings for meetings, messaging, and collaboration.
5. Troubleshoot and resolve common issues in unified communications systems, including Teams calling, Teams meetings, and Skype for Business integration.
6. Optimize network configurations for Teams calling and video conferencing, ensuring high-quality audio and video communications.
7. Implement and manage Exchange Online and Teams messaging solutions, including email routing and hybrid deployment.
8. Integrate third-party communication solutions with Microsoft Teams and Skype for Business, enabling cross-platform collaboration.
9. Administer Teams device management, including Teams Rooms, collaboration devices, and peripherals.
10. Configure and maintain security and compliance settings for collaboration systems, ensuring data protection, retention policies, and compliance with industry standards.
11. Manage and deploy telephony solutions within the Microsoft 365 environment, including VoIP and PSTN calling.

Target Audience

This course is intended for:

• IT professionals, system administrators, and communications engineers responsible for managing and optimizing collaboration solutions across Microsoft 365.
• Microsoft Teams administrators and Skype for Business administrators seeking to deepen their expertise in communication systems.
• Infrastructure specialists, solution architects, and cloud engineers who need to design, implement, and troubleshoot hybrid communications systems in a cloud-based environment.
• Unified communications managers who want to master enterprise communications systems from architecture to deployment.
• Individuals preparing for MS-721 certification or those looking to enhance their career in communications systems engineering.